📦 Shipping Policy
At Sportory, we are committed to delivering your order
in a timely and reliable manner. Many of our products are
made to order, which allows us to maintain quality
and consistency across our offerings.
🌍 Shipping Origin
Sportory partners with trusted manufacturing and fulfillment providers
to efficiently serve customers in the United States and internationally.
Depending on the product type and availability, orders may be produced
and shipped from different locations.
Estimated delivery timelines are displayed on product pages
and during checkout for your reference.
🕒 Order Processing Time
Orders are typically processed within
3–5 business days (Monday–Friday, excluding U.S. federal holidays).
Processing time may vary based on product type, order volume,
or personalization requirements.
🚚 Shipping Time
Shipping times begin after order processing is complete.
Estimated delivery times are as follows:
- United States: 5–10 business days
- International: 10–18 business days
Please note that delivery times are estimates and may be affected
by customs clearance, carrier delays, weather conditions,
or peak shipping seasons.
🚛 Shipping Carriers
Orders may be shipped via reputable carriers such as:
- USPS
- UPS
- DHL
- Other regional or international carriers
Carrier selection is determined automatically to ensure
the most efficient and secure delivery.
🔔 Tracking Information
Once your order ships, you will receive a confirmation email
containing your tracking number.
Please allow 24–48 hours for tracking updates
to appear in the carrier’s system.
For international shipments, tracking updates may be limited
while the package is in transit between countries.
🏠 Shipping Address Responsibility
Customers are responsible for providing an accurate and complete
shipping address at checkout.
Sportory is not responsible for packages delivered to incorrect
or incomplete addresses provided by the customer.
Any address changes or rerouting requests made directly
with the carrier after shipment are outside our control.
📦 Delivered but Not Received
If your tracking status shows Delivered
but you have not received your package, please:
- Check with household members or neighbors
- Verify delivery location around your property
- Contact the carrier for additional details
If you still cannot locate your order,
please contact us within 7 days of the delivery date
and we will assist you in working with the carrier.
📩 Contact Us
If you have questions regarding shipping or delivery,
please contact our support team: